Human Resources

National Occupational Standards

 

Unit Catalogue

The title of this suite of national occupational standards has been changed to “Human Resources” to reflect more accurately current job titles. However, the national occupational standards are equally applicable to those who see themselves in a “Personnel” or “People Management” role in an UK or international setting.

Unit	Title
HR 1	Develop and implement a human resources-related strategy
HR 2	Design human resources procedures
HR 3	Evaluate human resources procedures and operations
HR 4	Monitor and evaluate the delivery of human resources services to customers
HR 5	Design, deliver and evaluate changes to organisational structure
HR 6	Maintain employee and stakeholder communication systems
HR 7	Enable and support others to carry out human resources services
HR 8	Identify the learning and development needs of the organisation
HR 9	Support the delivery of learning and development procedures
HR 10	Support the delivery of performance management procedures
HR 11	Support others in the delivery of performance management processes
HR 12	Contribute to the design, delivery and evaluation of work procedures
HR 13	Operate employee support procedures
HR 14	Operate rewards and benefits procedures
HR 15	Operate recruitment procedures
HR 16	Operate selection procedures
HR 17	Operate procedures to promote equality and diversity
HR 18	Operate employee relations procedures
HR 19	Operate negotiation and collective bargaining procedures
HR 20	Operate grievance, disciplinary and dismissal procedures
HR 21	Operate redundancy procedures
HR 22	Operate staff exit procedures

 

 

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